Privacy Policy


We hate it when all of our secrets are laid open for the whole world to see.  For this reason we take the privacy of our Muses very seriously.  This privacy policy sets out what information we will collect from you or that you will provide to us (your personal data) on (our wonderful Website), and how we will look after it.  Under the Data Protection Act 1998 (the DPA) we,, are known as a data controller and this means that we decide what to do with your personal data.

Please keep three things in mind before you go ahead:

  1. if you are under 16 years of age we do need to get consent from a parent or legal guardian.  You will get more information in the section headed “Keen and Under 16?”;
  2. if after reading this policy you still have questions or any privacy concerns please send us an email to or send a letter to our office address at 55 Neal Street, London WC2H 9PJ;
  3. we may have to change this policy every now and again.  When we do so, we will let you know on our website but please do come back to this page from time to time to make sure you are happy with any changes.

Your information

We receive a number of different types of information about you including:

  1. Your name.  When you become a Muse you are required to provide your name, email address, birthday, gender and the city, town or village you live in.  Any information that you provide by filling in the forms on our website will be collected;
  2. Your Musings.  Your information also includes the information that you choose to muse about, for example when you upload any photos, when you share the contents of your virtual locker or post any links to any of the pages in your scrapbook; and
  3. Happy Birthday!  We will not tell anyone about your birthday unless you want us to but this does allow us to do things like show you age appropriate content and advertisements.

The cookie jar

  1. Jaffa cake…or cookie?  We use “cookie technology” to collect additional website usage data which we also use to improve our services.  A “cookie” is a small data file that is transferred to your computer or laptop’s hard disk and stored by your web browser.  Cookies are necessary to provide you with our musings, for example they can help us learn about your styles and your wish lists.  If you become one of our Very Important Muses then the cookies will help us identify what special offers, live events and VIP events you would be interested in.
  2. If you register with us and continue to use our website you agree to our use of cookies.

This data is anonymous and we cannot identify you when we collect these cookies.  Except for all essential cookies all cookies will expire after 10 days or sooner.

  1. We do try to ensure that all cookies expire after 10 days or sooner except for any essential cookies that will need to be retained.
  2. We completely understand if you do not want us to use cookies but this does mean that your musings will be limited and you will not be free to experience and enjoy the full benefit of what we can offer.  If you would like to talk to us about this please email us at

If you click “YES, I’M READY TO BE A MUSE” at the end of this policy we accept this as being your agreement.  If you are under 16 years of age ask your parent(s) or your legal guardian.


What about Muse HQ – what do we do with your personal data?

1.In order to find out who our Very Important Muses are we do keep a track on your activities as a Muse.  This way we can find out which Muses use our Website the most.
2.We need to be able to use your information and your musings to provide you with a better service and, in particular, for the following reasons:

2.1 internal notes and record keeping;

2.2 to improve; and

2.3 to send promotional emails to you.

3. If any advertisers ask us for any of your information we will definitely not sell any of the data in a way which will allow you to be identified.  If an advertiser would like to send an offer or message to you, they have to do so through us.
4. By ticking the box Yes, I’d like to receive information from! you agree to receive messages from us which relate to offers, competitions, goodies and messages from carefully selected brands that we think will be of interest to you.
5. There may be times when we have to pass your information to a third party where we are required to do so by law.  We can’t say no if this happens.
You must let us know if you do not want us to use your data in the manner set out in this Privacy Policy.  Please note though that our advertisers may use cookies and we have no control over these cookies.

You can of course ask us not to process your personal data for marketing purposes.  You can do this by contacting us at

The others

We have mentioned linking to our website and advertisers that may be featured on our Website.  If you do follow a link outside our musing kingdom those websites have got their own privacy policies and they will look after you differently.  We are not responsible for them.

Where does it all go?

The information you provide us with is confidential information and we will make sure that it is all stored in a safe place to which only we have the keys.  We will do all that we reasonably can to protect the information that you leave with us.  The only thing that we ask you to look after is the password which gives you access to your profile.  You are responsible for keeping this password confidential and private.

Your information is stored on our “server”.  We do try to make sure that this stays in the UK although we are allowed to change our service provider.  Your information may be taken outside of the sunny climates of Europe (officially the “EEA”) but by giving us your personal information you agree to this transfer, storing or processing.  We will take reasonable steps to make sure that your information is looked after and is treated in accordance with these terms.

Unfortunately there are no limits to the power of the internet and it can never be completely secure no matter how much we try and protect you.  Remember that any transmission is at your own risk, and we are not responsible for any damaged or loss caused.

Keen and under 16?

Ideally we would like everybody to become a Muse however our website is not directed to people under 16.  We do not knowingly collect personal information from children under 16 and if we become aware that a child under 16 has given us personal information we may have to remove this information and terminate the account.  If you are under 16 and you would like to become a Muse please ask your parents or legal guardian to contact us.  Here is a form they can use to give their consent (click here to download the form) which should be e-mailed to us at

Change your mind?

You can always change your mind and amend your preferences at any time by writing to us or emailing us at

You may also want to see what information we keep about you.  Although we would like this to be free of charge we do have to ask you to pay £10 to cover our expenses.  Please write to us at 55 Neal Street, London WC2H 9PJ if you would like a copy of the information held about you.

Thank you and happy musing.  Last updated 22 February 2012.



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